Support Center Specialist with Danish in P...

ID inzerátu:2469531

Místo pracoviště:Praha, kraj: Hlavní město Praha

Obory:IT prodej, služby, IT správa systému, hardware, IT vývoj aplikací a software

Typ pracovního vztahu:HPP

Nabízená výše platu:neuvedeno

Datum nástupu:kdykoli

Počítačové znalosti:neuvedeno

Popis pozice

As a Support Center Specialist you will be a part of our Global Support Center team in Prague, where you will join the international work environment, and make an impact on our and your growth. We take your development seriously and have a strong focus on the Individual Development Plan and career planning, taking into consideration your preferences, motivation, and skills.

You will be providing technical support to international customers in the modern IT environment and acting as a single point of contact for incoming incidents and service requests ranging from Windows issues and network printers to application support and user administration.

Požadujeme

  • What do you need?

    Experience in a similar position (Help Desk, Service Desk, Customer Support)
    Excellent written and verbal communication skills in English and Danish (at least B2 level)
    Knowledge and general interest in Windows 7, 10
    Knowledge of Office 365 (Outlook, Excel, Word)
    Willingness to continuously learn about IT technologies
    Strong problem solving and troubleshooting skills
    Strong analytical skills to identify the root cause of the issue
    Ready to take responsibility for critical tasks
    Ability to collaborate in virtual teams

    Would be great if you had:

    Experience and general knowledge of Active Directory (User Administration)
    Previous experience with Application Support
    Previous experience with Network
    Previous experience working with ITSM/CRM tool

Nabízíme

  • What do we offer?

    Above-average salary – 44.000 to 46.000 CZK brutto/month
    Relocation package, if you are located outside of the Czech Republic
    No night shifts
    5 weeks of annual leave
    Sick days – 5 days per year
    Meal vouchers (100 CZK/voucher)
    Cafeteria system (6000 CZK/year)
    Multisport card
    Company mobile phone
    Company laptop
    Monthly pension insurance of 3%
    Company assistance towards TAX authorities
    Relocation package
    Modern offices 2 minutes from the metro station

Zaměstnavatel

Kontaktní osoba:Assel Zhalgaspayeva

Adresa:Průmyslová 3000, Turnov, 511 01

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