Support Center Specialist with Danish in P...

ID inzerátu:2471736

Místo pracoviště:Praha, kraj: Hlavní město Praha

Obory:IT prodej, služby, IT správa systému, hardware, IT vývoj aplikací a software

Typ pracovního vztahu:HPP

Nabízená výše platu:neuvedeno

Datum nástupu:kdykoli

Počítačové znalosti:neuvedeno

Popis pozice

What is the job about?

You will be a part of our Global Support Center team in Prague, where you can make an impact on our and your growth. We concern about your development seriously and absorbed on your career plan according to your preferences, skills, and motivation.

As a Support Center Specialist, you will be providing technical support to international customers with their issues ranging from Windows issues and network printers to application support and user administration. You will work in the modern IT environment and acting as a single point of contact for incoming incidents.

Požadujeme

  • What do you need?

    Excellent written and verbal communication skills in English and Danish (at least B2 level)
    Experience in a similar position (Customer Support, Help Desk, Service Desk)
    Willing to help customers with a positive attitude.
    Knowledge of Office 365 (Outlook, Excel, Word)
    Knowledge and general interest in Windows 7, 10
    Readiness to continuously learn about IT technologies
    Ready to take responsibility for critical tasks
    Strong problem solving and troubleshooting skills
    Strong analytical skills to identify the root cause of the issue
    Ability to collaborate in virtual teams

    Would be great if you had:

    Experience and general knowledge of Active Directory (User Administration)
    Previous experience with Network
    Previous experience with Application Support
    Previous experience working with ITSM/CRM tool

Nabízíme

  • You can look forward to:

    Above-average salary
    Relocation package if you are located outside of the Czech Republic
    5 weeks of annual leave
    Sick days – 5 days per year
    Meal vouchers (100 CZK/voucher)
    Cafeteria system (6000 CZK/year)
    Multisport card
    Company laptop
    Company mobile phone
    Monthly pension insurance of 3%
    Company assistance towards TAX authorities
    Modern offices 2 minutes from the metro station
    And there are no night shifts

Zaměstnavatel

Kontaktní osoba:Assel Zhalgaspayeva

Adresa:Průmyslová 3000, Turnov, 511 01

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