ITADEL - Support Specialist with Danish -...

ID inzerátu:2472791

Místo pracoviště:Praha, kraj: Hlavní město Praha

Obory:IT prodej, služby, IT správa systému, hardware, IT vývoj aplikací a software

Typ pracovního vztahu:HPP

Nabízená výše platu:neuvedeno

Datum nástupu:kdykoli

Počítačové znalosti:neuvedeno

Popis pozice

What will be your responsibilities?

Providing technical support to international customers in modern IT environment

Acting as single point of contact for incoming incidents and service requests ranging from Windows issues and network printers to application support and user administration

What is in it for you?

You will have the opportunity to develop both your technical and communication skills while assisting our customers

You will be a part of our Global Support Center team in Prague, where you will join international work environment, have an opportunity to create a shared vision of the company culture in Czech Republic and make impact on our growth and development.

You will have strong network of colleagues to assist you within Support Center and in more specialized technical departments across Itadel

We take your development seriously and have strong focus on Individual Development Plan and career planning, taking into consideration your preferences, motivation and skills


  • What do you bring with you?

    Experience in a similar position (Help Desk, Service Desk, Customer Support)
    Excellent written and verbal communication skills in English and Danish (B2)
    Knowledge and general interest in Windows 7, 10
    Knowledge of Office 365 (Outlook, Excel, Word)
    Willingness to continuously learn about IT technologies
    Strong problem solving and troubleshooting skills
    Strong analytical skills to identify root cause of the issue
    Ready to take responsibility for critical tasks
    Ability to collaborate in virtual teams

    It is your advantage if you have

    Experience and general knowledge of Active Directory (User Administration)
    Previous experience with Application Support
    Previous experience with Network
    Previous experience working with ITSM/CRM tool


  • Employee benefits

    5 weeks of holidays
    5 sick days/year
    Flexible working hours
    iPhone and Lenovo laptop
    Cafeteria flexible spending account (6000 CZK/year)
    Meal vouchers in amount of 100 CZK/voucher (55 CZK is covered by employer)
    MultiSport card (fully covered by employer)
    Monthly pension insurance of 3%
    Company assistance towards TAX authorities
    Czech and English lessons in the office
    Support in your professional and personal growth
    Team event every month (fun activities, snacks, and drinks)
    Fresh fruits and vegetables, delicious coffee and tea
    Breakfast in the office on Fridays
    Height-adjustable tables
    Pool table, PlayStation 4 Pro and relax zone with bean bags


Kontaktní osoba:Kateřina Paříková

Adresa:Průmyslová 3000, Turnov, 511 01

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