Customer Care Representative with Estonian...

ID inzerátu:2475372

Místo pracoviště:Hlavní město Praha

Obory:Administrativa, Služby zákazníkům

Typ pracovního vztahu:HPP

Nabízená výše platu:neuvedeno

Datum nástupu:kdykoli

Počítačové znalosti:neuvedeno

Popis pozice

On this job position you will be:



providing support to our customers via email and phone calls





providing information about the products as well as helping them find THE ONES for them based on their needs and preferences





responsible for creating, editing and checking the status of customer’s order and making sure that each delivery reaches its new owner





handling the complaint and refund process - nobody’s perfect and even if we do our best, sometimes there might be a damage on the delivery or loss of it





in touch with our marketing and supply department and with our warehouse





translating texts from Czech/English to Estonian on daily basis





a hero – because you will keep our customers satisfied

Požadujeme

  • Our company needs you if you:

    are advanced in Estonian – your customers will be native Estonian speakers


    show empathy and patience in understanding others and helping them


    are customer-oriented but at the same time not afraid to actively recommend products


    are a team player always eager to learn


    have good command of English or Czech (any extra language will be seen as a HUGE asset)


    have previous experience from a Customer Service position, but if you don’t, we are patient enough to teach you everything:)

Nabízíme

  • And what can you expect from us:

    full-time job in a team of experts on beauty


    competitive salary plus motivational bonusses


    small friendly team in a beautiful and casual working environment


    possibility of career growth (also within other departments)


    many interesting benefits such as language courses, full-paid meal vouchers, employee discounts, Multisport card, sick days, internal education system and specific workshops etc.

Zaměstnavatel

Kontaktní osoba:Luisa Turturro

Adresa:Průmyslová 3000, Turnov, 511 01

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